Carlton & Leslie Williams
Alex and Mike did a fantastic job in replacing our rotten logs at our lake cabin in St Helen, MI. They arrived on a timely basis each day, put in strong work days and made sure all work performed was completed in a satisfactory manner. Their attention to detail was very critical given our cabin is vintage 1932. I also note that Ashley ensured that our scheduling was managed perfectly as we were traveling cross country to our cabin for the needed repairs. All in all we completely and enthusiastically recommend American Log Restoration for all log repairs!
Sally Shoaf
OMG. We are soooo happy with the job Mike and Alex did replacing our rotten logs! This is our third time repairing parts of our log home, but the first time that it was done correctly. The guys rolled up mid-day on Tuesday, unloaded, and worked until dark. They worked sun-up to sun-down on Wednesday. On Thursday, they got here at sun-up and were finished by noon. They loaded up, cleaned up so that you could not tell they had ever been here, and headed home. We have NEVER had a crew work so continuously and do such a great job. Thank you so much. We will definitely recommend your company to anyone else needing work done on a log structure.
Janet Culver
I just want to say how pleased our family is with the replacement log work on our cabin. This is the second time we have used American Log Restoration because we wouldn’t trust our cabin to anyone else. Your employee, Don, did an excellent job of replacing some full and end logs. Once the finish is applied, they will all blend and appear to be original; pretty good for a cabin built in 1940. Ryan and Dan were always courteous and thorough in response to any questions or concerns we had. Thanks again for providing exceptional personal contact and quality work throughout the entire process.
Phil & Donna Goetze
We had let the finish on our log cabin get away from us & were looking for someone professional to do the job for us. We checked several companys & there was only one that stood out above the rest. Mike from M&M Log Home Care was very informative, always returned phone calls & did everything he promised to do. He also was very patient & didn't mind that we checked other companys to be sure we were doing the right thing. All his references praised his work & I am happy to be among them. When they arrived, (Scott, Kirk, Mike) they were well organized, ready to work and stayed with it til the job was done. They were very neat, very friendly & we were impressed with the finished project. they even had their own porti potty. Mike takes the time to figure out what will work best for your project & had an answer for all of our questions. I would recommend you choose this company. You will not regret it. Also he gave me ample color samples so I could choose the best one.
Frederick & Marilyn Hawkins - Mount Ayr, Iowa - January 14, 2013
Ryan, Thank you for the quality work and friendly service of American Log Restoration, Inc. Mike and Dan are skilled craftsmen, working long, hard hours to restore our cabin home. American Log Restoration, Inc. is very fortunate to have these dedicated professionals representing the company!
Jerry Bielli
Mike, I would like to say that Brian, Kirk and Josh did an excellent job corn blasting, staining and chinking my house. I have received numerous compliments on how good it looks. All I told them when they first got here was that I just want the house to look as good as the new truck I could have bought. It does! They were very easy to talk to especially when we talked about hunting. They were very consentaneous and their workmanship represents your company well. Sincerely, Jerry Bielli
Rob Costello
I am very grateful to both Mike and Ryan at M&M Log Home Care and American Log Restoration for their expert assistance in preserving our log home. They listened carefully to our particular needs and concerns and offered solutions that were proper for our situation (we had unique requirements compared to many other log home owners). They were very thorough in explaining how the work would be performed and exactly what to expect during the process. When other companies were reluctant to speak to us or help point us in the right direction, Mike and Ryan came through. They have extensive experience in log home care and restoration which was evident during our discussions. They were professional, caring, and thorough. I highly recommend M&M Log Home Care and American Log Restoration for any of your log cabin needs.
C. Brown
Dear Dave,
I just wanted to let you know the workers did an excellent job and the house looks super. You can tell them they left a garden rake here, now I know they will be returning later! I hope you can give me an estimate regarding the chinking of the end logs outside and the corners and purlins and fireplace inside. I really want to do that if it is financially feasible and you can schedule it this year. Mike mentioned half logging the garage and I believe he will also give you some measurements on that, but I have not really decided yet that is in my budget. Thanks again for all your help, and tell the guys how much I appreciate their good work, I hope I didn't give them too hard a time! If I don't hear from you in a couple of weeks I may bug you again. My internet service will be out for a few days, but will be up and running again soon.
D. Nelson
A belated but no less heartfelt - and official - thank you for the gift of the original log section removed from the Schmidt-Burnham house on Willow Road in the course of your expert and quite wonderful restoration a couple of months ago. While I am certainly no authority in any aspect of 19th century construction (my field is Early American pressed glass), and can be considered only a bystander (albeit a decidedly interested one!) in the project, I must tell you that I have been so impressed, not only with the visual and emotional results of the house (which feel so right) but with what I detected as a reverence that you both brought to your obvious skills. Additionally, I thoroughly enjoyed our frequent conversations during your sojourn here and felt I made two new friends in the process of witnessing your remarkable transformation. You may already know that the official, Village-wide opening of the log house is scheduled for Sunday, September 10, 2006. Barring anything unforeseen, several family members and I will be present, and it would be wonderful if you were there as well and I were able to introduce them to you. Again, many thanks for helping bring a significant part of my heritage to life.
B. McCarthy
Just a note of gratitude for your services. The gentlemen that you sent out were efficient and professional. Mike and Andy represent what a good company should stand for. Thanks guys, you did a great job! Thanks American Log!
C. Southwell
This letter is to thank you and your personnel for the excellent job and attention to detail in repairing my log home. The results have made my friends and family more than satisfied. You are most fortunate to have Daniel Perry and Drew Nelson on the job as representatives of your company. Despite having the wrong materials upon arrival, and have to work in temperatures exceeding 95 degrees (heat index of more than 115), they continued to smile and maintained a pleasant disposition. Both were knowledgable and readily answered any and all questions regarding repairs. If all on your payroll are of this caliber, you are most fortunate in this day and age. I wish you continued success, and again ask that you extend my deepest gratitude to Dan and Drew for their help.
F. Marlatt
Since we bought our home in March of 2003, we have had to have several companies come out to fix odds and ends that the past owners let slide...ie swimming pool, hot tub, tv cable, roofing, electric, heat pump, bath tub, etc, etc, etc. Out of all the companies that we have dealt with, we are still most impressed with yours. From your initial visit, your promptness in meeting the timeline you set, the efficiency and politeness of your workers and their clean-up, your companies willingness to answer questions and educate us, your companies desire to please and meet our needs, your prompt follow-up...I cannot say enough about what a great job you guys did. I was extremely pleased that I could get in touch with the boss and not have to deal with machines and incompetents. Our only regret is that more companies out there do not follow the same work ethic to please their customers that yours does. We would call you back in a hear beat or highly recommend you to anyone else. Thanks again!!!
Jim and Elizabeth Porter
Your staff, Mr. Dan Perry and Mr. Mike Cool, came in and provided both half log and full log replacement for portions of our home. We would like to comment that we were very impressed by the work done by Mr. Perry and Mr. Cool. Both were very knowledgeable, very professional, and very hard working, even while dealing with temperatures of over 100 degrees! Both exhibited a level of skill and craftsmanship seldom seen today. We would wholeheartedly recommend and endorse these gentlemen and their work. We are very please with the appearance, but even more the functionality, of our home. The hot weather has turned cold now, and the weather-tightness of the home is even more apparent. We have had many positive comments from friends and neighbors, saying how great the house looks now. We would be happy to be used as a reference for other potential clients you may have. Thanks so much!
A. Poore
I am writing to tell you how pleased I am with the work done on my home by ALR in February of this year. I was very nervous when I say two very young men arrive &start cutting into the side of my house w/chain saws! As I watched them work I was amazed & impressed by the skill they demonstrated. It did not take long for me to realize these fellas knew their stuff. Unfortunately Andy had a death in his family & had to leave a day & a half into the job. Drew continued on alone & I have to say I was & still am very impressed by this young man. He is a great refection on your company. he arrived early each day & worked diligently all day in now, sleed & below freezing temperatures. His attitude remained positive even when he ended up doing much more of this job than planned (and had to stay away from home much longer than planned). He was always pleasant - in spite of my constant pestering - taking photos and video taping every little thing he did. I'd bet he hadn't been photographed that much in his entire life! He never seemed to mind explaining to me what he was doign - in a way that I could understand. When I told him how impressed I was by his skill with that chain say - he told me a chain say was a "precision tool". Obviously, in the right hands, it is. Everyone I dealt with form ALR was courteous & professional (Ryan Sigsby, Andy, & Drew Nelson). I just want to say thanks for helping me take care of my home. I apologize for my tardiness in writing this letter, it is in no way a reflection on the quality of work done by your folks.
Nancy Thieret
I had M & M Log Home Care work on the outside of my 1990 log cabin which had been neglected. I would highly, highly recommend them. They kept me appraised of the schedule. And I could not be happier with the results. I was NOT on the site when they did the work. I have photos if you want to see.
John & Bren Carr
Hi Mike,
I just wanted to say thanks for a fabulous job. The results far exceeded my expectations. Your crew were very hard workers and professional in every way. We enjoyed having them here. I didn't tell you that most contractors refuse to work for me because I am so picky and expect that what is promised will be delivered. Your crew did just that and more. To say I am pleased would be an understatement. Not often these days do you find a company that delivers more than expected. Thank You . There is one small problem...the cabin is so cute that we just might have to live here instead of having a weekend rental as planned. Please tell the guys hello for us. Thank you again!
Jim & Elizabeth Porter
Mr & Mrs Lautner,
After log repair by American Log Restoration, your staff, led by Randy Peek, came in and corn blasted, borate treated, caulked, stained and sealed our home. We would like to comment that we were very impressed by the work done by Mr Peek and staff. Everyone was very knowledgeable, very professional and very hard working, even while dealing with temperatures of over 100 degrees. We would wholeheartedly recommend and endores these gentlemaen and their work. We are very pleased with the appearence, but even more the functionality of our home. The hot weather has turned cold now and the weather-tightness of the home is even more apparent. We have had many positive comments from friends & neighbors saying hoe great the house looks now. Thanks so much.
Rob Costello
I am very grateful to both Mike and Ryan at M&M Log Home Care and American Log Restoration for their expert assistance in preserving our log home. They listened carefully to our particular needs and concerns and offered solutions that were proper for our situation (we had unique requirements compared to many other log home owners). They were very thorough in explaining how the work would be performed and exactly what to expect during the process. When other companies were reluctant to speak to us or help point us in the right direction, Mike and Ryan came through. They have extensive experience in log home care and restoration which was evident during our discussions. They were professional, caring, and thorough. I highly recommend M&M Log Home Care and American Log Restoration for any of your log cabin needs.
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